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The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

Making a Complaint


Our staff make every effort to give the best possible service to everyone attending the surgeries.

However, we are aware that things can go wrong from time to time resulting in a patient feeling that they have a genuine cause for complaint.

To pursue a complaint please fill out our complaint record sheet which can be found at reception or in the link below and the practice manager will deal with your concerns as quickly and as amicably as possible.

Complaints Record Sheet




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