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If anyone (including children) develop a new fever or cough they should self isolate for 14 days. i.e. not leave the house. EVEN IF THE SYMPTOMS ARE VERY MILD and wouldn’t normally stop you or your child carrying on as normal. This includes anyone who has had contact with a known case of coronavirus or has travelled to a category 1 country (which now includes italy) 
Your GP cannot test for COVID-19.
All GP surgeries have been instructed by NHSE to 
a) cancel all routine face to face appointments, 
b) switch all appointments to telephone/video consultations
c) if a clinician feels a patient needs a face to face assessment after telephone/video consultation then they will be asked to come in.
We will continue processes to ensure childhood immunisation and other essential care continues.
If you are seen at the surgery your clinician may need to wear gloves, gown and mask so do not be alarmed.
1. Do not attend the practice if you have a fever or cough or have been in contact with someone with COVID 19 or travelled to a high risk country even if you had a prior appointment booked for another reason. 
2. If you are told to come to the surgery for an assessment listen carefully to instructions.  You may be asked to wait in your car until the clinician calls you in/to wait in a different area. This is to protect you and other patients. 
3. DO NOT attend your gp surgery for any reason unless you have been advised to.
4. Register for the NHS app to able to book telephone consultations and check test results and your notes in the near future.
5. Do not call the GP surgery unless you need to. Surgery phone lines are facing high demand. Please use the online 111 tools to try to self manage first.
6. Register for electronic prescribing and inform your pharmacy that you wish to nominate them. You can then request prescriptions online using the app avoiding the need to come into surgery.
Your GP practice needs your help to ensure that they can protect patients and staff and to stay open at this difficult time.
Please remember that if you are unwell for other reasons eg chest pain / found a breast lump / other significant illnesses you should still ask for help! 
Lastly please look out for your vulnerable neighbours, family and friends. Please if you know you have a housebound neighbour, check they have enough food and can collect their medicines.
For most COVID 19 will be a mild illness. The purpose of trying to reduce the rate that people catch it by isolating those affected is to try to keep the NHS running to be able to care for those who are very sick.

The High Street and Whitfield Surgeries have a Patient Participation Group, If you wish to join please contact Sarah Jarvis on 01304 206463, She  will be happy to help you.

All our patients now have an allocated GP, if you are unsure who your GP is please feel free to contact the practice. A member of our reception team will be happy to help you.

Clinics & Services

Family Planning

All the doctors are qualified to provide a full range of contraceptive services which are available free of charge at an ordinary appointment. This includes emergency morning after pill. We also provide a coil fitting clinic once a month with Dr Stevens. Please ask at reception for more details or to make an appointment.

Cervical Smear Tests

Smear tests for women involve examination of the cervix (neck of the womb) to check for changes which can occur. This test is usually done mid-cycle by the Practice Nurse. We recommend that all women aged between 25 and 64 years have a smear taken every three years. 

The computer recall system should ensure that all eligible women receive a reminder when they are due for a smear. Please respond promptly to avoid unnecessary administration. You will be notified by the William Harvey Hospital Laboratory of your result directly to your home address.

Child Health / Immunisation Clinics

We currently hold a Baby Clinic on a Thursday morning with a GP and Practice Nurse. Appointments are generated and sent out to all babies and children. 

Babies who are unwell should not come to the Clinic but should be seen by their own doctor in surgery.

Minor Surgery

Dr Karthik carries out joint injections and minor surgery. Please ask at Reception for an appointment for these services. 

Asthma Clinic

Each patient with asthma is invited to have an annual review with our Practice Nurse.  Please contact Reception regarding times for this clinic.

Diabetic Clinic

We invite all our diabetics patients to have an annual check with our Practice Nurse, this includes a diabetic foot check.

NHS Health Check

We invite all our patients who are not on any disease register to come in and see our Health Care Assistant for a free health check. This is offered to patients in certain age groups. Please check with reception before making an appointment.

We also provide the following services on a regular basis. Please ask at reception for further information:

  • Routine and emergency consultations with a doctor or Nurse Practitioner
  • Minor illness clinics
  • Home visits - Please see tab under appointments for further information
  •  COPD/Spirometry
  • Blood Pressure
  • ECGs
  • Phlebotomy
  • Travel Vaccinations and Advice - Please see above tab for more information
  • Dressing and wound management
  • Removal of sutures and staples
  • Dopplers
  • Ear Syringing
  • Dementia Screening and Reviews
  • Learning Disabilities Reviews
  • Medication Reviews
  • In-House Physiotherapy
  • In-House Ultrasound
  • In-House Counselling
  • Dermascopy
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